Career

From Business Analyst to CPO

What carried over from ten years of banking and insurance analysis into running engineering at a startup — and the habits I had to unlearn.

Prima Puspita Prima Puspita CPO & Co-Founder · Business Analyst Lead 2 min read 2,045 views
From Business Analyst to CPO

People assume the jump from analysis to a CPO role is a technical one. It was mostly a change in what I was allowed to decide, and in how many of those decisions turned out to be about people.

What carried over

Workshops, acceptance criteria and a healthy respect for the end-of-day batch. Knowing how a bank actually approves a change made it easy to sell a startup roadmap to enterprise clients.

Key points

  • Keep writing requirements, even for yourself.
  • Ship the smaller thing and measure it.
  • Hire for curiosity and communication before frameworks.
  • Protect focus time for the team like it is revenue.

What I had to unlearn

Waiting for a sign-off before building. In a startup the sign-off is the first user who pays, so the loop had to shrink from quarters to days without losing the discipline of writing things down.

From Business Analyst to CPO
Illustration for “From Business Analyst to CPO”

Example in code

# Weekly rhythm that survived the transition
Mon 09:00  planning — what ships this week and why
Tue–Thu    build, review, pair with whoever is stuck
Fri 15:00  demo to a real user, write down what we learned

What surprised me

How much of the job is hiring, mentoring and saying no. The architecture decisions were the easy part; keeping a small team calm during a go-live was not.

Most of the hard problems in software are people problems wearing a technical costume.

Takeaways

The analyst mindset — ask, write, verify — is a competitive advantage in a leadership role. The trick is applying it at startup speed.