Internet Business Banking

The objective of this project is to develop an application dedicated to internet business banking, with the primary aim of enhancing the management of banking operations for corporate customers. This application will encompass both web and mobile platforms, ensuring comprehensive accessibility. The development of this application is poised to significantly improve the banking experience for corporate customers. By emphasizing a well-structured dashboard in conjunction with mobile accessibility, the project aims to deliver a holistic solution that effectively addresses the unique operational requirements of corporate clients, ultimately fostering enhanced management of banking operations.

Responsibility

• Handle banking clients in Indonesia with different projects and requirements.

• Handle and manage user representatives on the project request and requiremen requests.

• Led the end-to-end business analysis and requirements management for the development of a comprehensive Internet Business Banking solution encompassing both portal and mobile applications. Key features included Onboarding, Remittance processing, Virtual Account management, QQ Bank Account opening, Member Get Member referral programme, and Mixed Payment using Bank Point

• Manage and monitor team/project, depending on the level of difficulty of the project.

• Directed the requirements gathering with user and the internal team

• Handle stakeholders' requests, analyse, and document detailed business requirements, ensuring compliance with regulatory standards and alignment with customer expectations.

• Design and create documents (FSD), User Manual Document and process workflows for critical features.

• Maintained effective communication channels among business stakeholders, technical teams, and external partners, ensuring project milestones were consistently met within scope and schedule.

Key Achievement:

• I have successfully directed the development of the web marketing banking application by meticulously gathering and analysing business requirements to ensure robust support for the publication of promotional campaigns, events, and new product information.

• I have effectively engaged with stakeholders to ascertain their needs, translating these into comprehensive and precise specifications.

• Through close collaboration with development teams, I have facilitated the delivery of a functional, user-centric platform.

• Furthermore, I have diligently monitored project progress, proactively identified and mitigated risks, and ensured that the final product consistently aligns with organisational objectives and complies with regulatory standards within the banking sector.

• This role has resulted in the timely deployment of a high-quality application that enhances marketing communication and supports business growth